Terms & Conditions

Last Updated: July 17, 2025

AGREEMENT TO OUR LEGAL TERMS

We are Twelve55, LLC, a company registered in St. Petersburg, Florida.

We operate the mobile application PlayerAQ (the "App"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

PlayerAQ provides AI-powered studying and learning materials for football players from youth to professional levels, including custom quiz generation based on playbooks and game plans, with features for both individual players and team organizations.

You can contact us by email at support@playeraq.app.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and [ENTITY NAME], concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you by email. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.

All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Services. If you are a minor, you must have your parent or guardian read and agree to these Legal Terms prior to you using the Services.

We recommend that you print a copy of these Legal Terms for your records.

TABLE OF CONTENTS

  1. OUR SERVICES
  2. INTELLECTUAL PROPERTY RIGHTS
  3. USER REPRESENTATIONS
  4. USER REGISTRATION
  5. PURCHASES AND PAYMENT
  6. SUBSCRIPTIONS
  7. SOFTWARE
  8. PROHIBITED ACTIVITIES
  9. USER GENERATED CONTRIBUTIONS
  10. CONTRIBUTION LICENSE
  11. MOBILE APPLICATION LICENSE
  12. AI-GENERATED CONTENT AND QUIZZES
  13. ORGANIZATIONAL AND TEAM ACCOUNTS
  14. THIRD-PARTY WEBSITES AND CONTENT
  15. SERVICES MANAGEMENT
  16. PRIVACY POLICY
  17. COPYRIGHT INFRINGEMENTS
  18. TERM AND TERMINATION
  19. MODIFICATIONS AND INTERRUPTIONS
  20. GOVERNING LAW
  21. DISPUTE RESOLUTION
  22. CORRECTIONS
  23. DISCLAIMER
  24. LIMITATIONS OF LIABILITY
  25. INDEMNIFICATION
  26. USER DATA
  27. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
  28. SMS TEXT MESSAGING
  29. CALIFORNIA USERS AND RESIDENTS
  30. MISCELLANEOUS
  31. CONTACT US

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.

PlayerAQ provides:

  • AI-powered custom quiz generation based on uploaded playbooks and game plans
  • Performance tracking and analytics for football players
  • Training content personalized by position, age group, and skill level
  • Team management tools for coaches and organizations
  • Individual training enhancement tools for players

The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

2. INTELLECTUAL PROPERTY RIGHTS

Our Intellectual Property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, AI algorithms, mobile app designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws and treaties in the United States and around the world.

The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use only.

Your Use of Our Services

Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to:

  • Access the Services; and
  • Download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use or authorized team/organizational use.

Your Submissions and Contributions

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

Contributions: The Services may invite you to upload playbooks, game plans, scouting reports, and other football-related content ("Contributions"). You understand that Contributions may be viewable by other users of the Services (subject to your privacy settings and team permissions).

When you post Contributions, you grant us a license: By posting any Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to use, copy, reproduce, distribute, publish, store, publicly perform, publicly display, reformat, translate, transmit, and excerpt your Contributions for the purpose of providing our AI-powered quiz generation and related services.

You are responsible for what you post: By uploading Contributions, you confirm that you have the necessary rights and permissions to upload such content and that it does not violate any third-party rights or applicable laws.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that:

  1. All registration information you submit will be true, accurate, current, and complete
  2. You will maintain the accuracy of such information and promptly update such registration information as necessary
  3. You have the legal capacity and you agree to comply with these Legal Terms
  4. You are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Services
  5. You will not access the Services through automated or non-human means, whether through a bot, script or otherwise
  6. You will not use the Services for any illegal or unauthorized purpose
  7. Your use of the Services will not violate any applicable law or regulation

4. USER REGISTRATION

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

Required Information: During registration, you must provide accurate information including name, email, phone number, school/organization, graduation year, age group, specialty, position, and team affiliation as applicable.

5. PURCHASES AND PAYMENT

We accept the following forms of payment:

  • Visa, Mastercard, American Express, Discover
  • Apple Pay, Google Pay
  • Payment processing through Stripe and RevenueCat

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in US dollars.

We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

6. SUBSCRIPTIONS

Billing and Renewal

Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order.

Cancellation

All purchases are non-refundable. You can cancel your subscription either by logging into your account, managing your subscription through your phone's settings, or contacting us at support@playeraq.app. Your cancellation will take effect at the end of the current paid term.

Fee Changes

We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.

7. SOFTWARE

We may include software for use in connection with our Services. If such software is accompanied by an end user license agreement ("EULA"), the terms of the EULA will govern your use of the software. If such software is not accompanied by a EULA, then we grant to you a non-exclusive, revocable, personal, and non-transferable license to use such software solely in connection with our services and in accordance with these Legal Terms.

8. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:

  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords
  • Circumvent, disable, or otherwise interfere with security-related features of the Services
  • Use any information obtained from the Services in order to harass, abuse, or harm another person
  • Use the Services in a manner inconsistent with any applicable laws or regulations
  • Upload or transmit viruses, Trojan horses, or other material that interferes with any party's uninterrupted use of the Services
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools
  • Attempt to impersonate another user or person or use the username of another user
  • Sell or otherwise transfer your profile
  • Use the Services to advertise or offer to sell goods and services
  • Share team playbooks or confidential information without proper authorization

9. USER GENERATED CONTRIBUTIONS

The Services may invite you to upload playbooks, game plans, scouting reports, and other football-related content ("Contributions"). When you create or make available any Contributions, you represent and warrant that:

  • You have the necessary licenses, rights, consents, releases, and permissions to use and authorize us to use your Contributions
  • Your Contributions do not infringe the proprietary rights of any third party
  • Your Contributions are not false, inaccurate, or misleading
  • Your Contributions do not violate any applicable law, regulation, or rule
  • Your Contributions do not violate the privacy or publicity rights of any third party
  • Your Contributions do not contain confidential information shared without authorization

10. CONTRIBUTION LICENSE

By posting your Contributions to any part of the Services, you automatically grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to host, use, copy, reproduce, distribute, publish, store, publicly perform, publicly display, reformat, translate, transmit, and excerpt such Contributions for the purpose of providing our AI quiz generation services and related functionality.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights associated with your Contributions.

11. MOBILE APPLICATION LICENSE

Use License

If you access the Services via the App, then we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices owned or controlled by you, strictly in accordance with these Legal Terms.

Apple and Android Devices

The following terms apply when you use the App obtained from either the Apple Store or Google Play: the license granted to you for our App is limited to a non-transferable license to use the application on a device that utilizes the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor's terms of service.

12. AI-GENERATED CONTENT AND QUIZZES

AI Functionality

Our App uses artificial intelligence to:

  • Analyze uploaded playbooks and game plans
  • Generate custom quizzes based on your content and position
  • Provide personalized training recommendations
  • Track and analyze performance metrics
AI Content Disclaimer

AI-generated quizzes and recommendations are:

  • Based on the content you provide and general football knowledge
  • Not guaranteed to be error-free or complete
  • Intended for training and educational purposes only
  • Not a substitute for professional coaching or medical advice
Performance Analytics

Performance data and analytics are provided for informational purposes. We do not guarantee the accuracy of performance predictions or assessments.

13. ORGANIZATIONAL AND TEAM ACCOUNTS

Team Administrator Responsibilities

Team administrators must:

  • Obtain necessary permissions to add team members
  • Ensure all team members comply with these Terms
  • Respect player privacy rights and applicable laws
  • Maintain accurate roster and contact information
Player Consent

For youth players (under 18):

  • Parental/guardian consent is required before adding to team accounts
  • Schools and organizations must have appropriate permissions
  • Players and parents can request account removal at any time

Educational Compliance

For educational institutions, we will comply with the Family Educational Rights and Privacy Act (FERPA) requirements when handling student data.

14. THIRD-PARTY WEBSITES AND CONTENT

The Services may contain links to other websites ("Third-Party Websites") as well as third-party content. We are not responsible for any Third-Party Websites or content. Our integration with services like Supabase, Stripe, and RevenueCat is governed by their respective terms and privacy policies.

15. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to:

  1. Monitor the Services for violations of these Legal Terms
  2. Take appropriate legal action against anyone who violates the law or these Legal Terms
  3. Refuse, restrict access to, limit the availability of, or disable any of your Contributions
  4. Remove from the Services any files and content that are excessive in size or burdensome to our systems
  5. Otherwise manage the Services in a manner designed to protect our rights and property

16. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy: https://www.playeraq.com/privacy-policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.

17. COPYRIGHT INFRINGEMENTS

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately notify us using the contact information provided below.

18. TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services. WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS.

We may terminate your use or participation in the Services or delete your account and any content or information that you posted at any time, without warning, in our sole discretion.

19. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We cannot guarantee the Services will be available at all times due to maintenance, updates, or technical issues.

20. GOVERNING LAW

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Florida, applicable to agreements made and to be entirely performed within the State of Florida, without regard to its conflict of law principles.

21. DISPUTE RESOLUTION

Informal Negotiations

To expedite resolution and control the cost of any dispute, the Parties agree to first attempt to negotiate any Dispute informally for at least sixty (60) days before initiating arbitration.

Binding Arbitration

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL.

The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA"). The arbitration will take place in Hillsborough County, Florida.

Restrictions

Any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, there is no right or authority for any Dispute to be arbitrated on a class-action basis.

Exceptions

The following Disputes are not subject to arbitration: (a) any Disputes seeking to enforce or protect intellectual property rights; (b) any Dispute related to allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief.

22. CORRECTIONS

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

23. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF.

We make no warranties about the accuracy or completeness of the Services' content and will assume no liability for any errors, mistakes, personal injury, unauthorized access, interruptions, bugs, viruses, or any content transmitted through the Services.

24. LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES.

OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.

25. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of:

  1. Your Contributions
  2. Use of the Services
  3. Breach of these Legal Terms
  4. Your violation of the rights of a third party, including intellectual property rights
  5. Any harmful act toward any other user of the Services

26. USER DATA

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services. You are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data.

27. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.

28. SMS TEXT MESSAGING

Opting Out

If at any time you wish to stop receiving SMS messages from us, simply reply to the text with "STOP." You may receive an SMS message confirming your opt out.

Message and Data Rates

Please be aware that message and data rates may apply to any SMS messages sent or received. The rates are determined by your carrier and the specifics of your mobile plan.

Support

If you have any questions regarding our SMS communications, please email us at support@playeraq.app.

29. CALIFORNIA USERS AND RESIDENTS

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

30. MISCELLANEOUS

These Legal Terms constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. We may assign any or all of our rights and obligations to others at any time. If any provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity and enforceability of any remaining provisions.

31. CONTACT US

For questions about these Terms of Service, contact us:

Email: support@playeraq.app

For legal notices, use the subject line "Legal Notice - Terms of Service."

Effective Date: These Terms of Service are effective as of July 18th, 2025 and apply to all use of the App on or after this date.

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